Customer Terms and Conditions

About
Back About
- Who we are Who we are
  We’re multi-utility experts with over 60 years of experience in connections. Find out more
- How we add value How we add value
  Discover how we deliver the best and most-cost effective utility connections service. Find out more
- Our group Our group
  We design, build and maintain complete utility networks and solutions through our group companies. Find out more
- Our history Our history
  Explore our unmatched heritage in utility connections. Find out more
Services Services
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- Multi-Utility Connections Multi-Utility Connections
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- Electricity Connections Electricity Connections
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- Water Connections Water Connections
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- Gas Connections Gas Connections
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- Gas Disconnections Gas Disconnections
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- EV Charging Infrastructure EV Charging Infrastructure
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Sectors Sectors
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- One-off & Smaller Developments One-off & Smaller Developments
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- Housing & High-Rise Developments Housing & High-Rise Developments
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- I&C & Mixed Use Developments I&C & Mixed Use Developments
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- EV Charging Projects EV Charging Projects
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Our Networks
Back Our Networks
- Who we are Who we are
  We’re an award-winning utility ownership business. Find out more
- Network interruptions & Emergencies Network interruptions & Emergencies
  Access emergency information about our networks. Find out more
- Register for network updates Register for network updates
  Register for alerts about our networks. Find out more
- Key Information for customers on our networks Key Information for customers on our networks
  Useful information for residents on our utility networks. Find out more
- Regulatory Information Regulatory Information
  Download regulatory documents and statements. Find out more
- Contact us Contact us
  Get in touch with our team. Find out more

Customer Terms and Conditions

Customer terms and conditions

If you are a resident on one of our utility networks, you can contact our team if you have any questions.